Warrington Council is committed to making our Ask Ollie Local Offer website as accessible as possible for all.

We test our pages to ensure that they meet all priority 1 and 2 checkpoints within the WAI recommendations. On occasion this may not be possible when external or 3rd party applications do not meet accessibility checks.

Listen to our site

Our site is speech enabled to allow users to listen to our site for people who have difficulties reading the web pages on the site. To enable this you can use Browsealoud software (external link) to read the site aloud.

Contact Us

If you or someone you know are experiencing problems accessing this web site, or have any comments on the accessibility of the Ask Ollie web site, please contact us and we will do our very best to help. We also have a number of Ask Ollie Buddies available who can offer help with using the website.

Useful Websites

Type Talk - More information on how to use this service can be found on the NGT Relay website.

Translation service

Warrington Council offers a translation service for residents who have limited or no English. This service can be used council wide either in a face to face environment or over the telephone.

We are also able to translate documents into any language on request.

If you need to translate any part of our website you can use services such as Google translate.

Plain English

We try to write in plain English and avoid jargon. If you don’t understand something, please let us know

Mobile and other devices

Our site has been designed to be as accessible as possible for mobile and other devices. If you do come across a page that does not display correctly on your device please let us know so that we improve the site.

Downloads and documents

Where possible we add documents to our website in PDF format, this allows them to be downloaded and viewed on most devices. To access the documents you will need a copy of Adobe Reader software, most devices come with a copy of this installed but you can download a copy from their website http://get.adobe.com/uk/reader/

External sites

We cannot guarantee or take any responsibility for the accessibility of external sites, if you have issues using any site that is not hosted by the council you should contact the website owner directly.